All Systems Operational
Web Application   ? Operational
REST API   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As a follow-up to this incident: https://status.compose.com/incidents/bfryvd1dgdng this host and all capsules will be temporarily unavailable while further maintenance is being completed. Deployments using this host will remain operational. If you have questions about this maintenance, please contact support@compose.io.
Posted on Dec 15, 10:11 UTC
Past Incidents
Dec 18, 2017
Completed - After a period of monitoring we are closing this out as resolved/completed.
Dec 18, 18:05 UTC
Verifying - The host and all capsules are now back online. We'll be checking through alerts to ensure all deployments have returned to full health.
Dec 18, 13:55 UTC
Update - Still running into issues setting up this host so we'll be extending the maintenance period out further.
Dec 18, 12:37 UTC
Update - We've hit some snags with this maintenance period that will result in it over-running. Host is back up, but we still need to get everything set up before bringing capsules back online.
Dec 18, 11:37 UTC
Update - Host is now being shutdown.
Dec 18, 10:04 UTC
Update - We have started a shutdown of all capsules on the host.
Dec 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 10:00 UTC
Scheduled - As a follow-up to this incident: https://status.compose.com/incidents/bfryvd1dgdng this host and all capsules will be temporarily unavailable while further maintenance is being completed. Deployments using this host will remain operational. If you have questions about this maintenance, please contact support@compose.io.
Dec 15, 10:09 UTC
Dec 17, 2017

No incidents reported.

Dec 16, 2017

No incidents reported.

Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017
Completed - Everything looks good so we are marking this as complete. If you are still seeing issues connecting to this host please contact support@compose.io
Dec 8, 11:40 UTC
Verifying - All capsules are online and all DNS entries re-created. At this point everything should be back online. We are just performing some final verification before marking this as complete.
Dec 8, 11:29 UTC
Update - All capsules have been re-created. We are now re-creating DNS records for those capsules that are Let's Encrypt enabled.
Dec 8, 11:14 UTC
Update - Re-creating capsules now on the host. This bit takes some time. If your deployment doesn't use Let's Encrypt you may find your portal comes online soon.
Dec 8, 10:12 UTC
Update - Deleting DNS entries of any capsules on this host that were Let's Encrypt enabled.
Dec 8, 09:52 UTC
Update - Host is up, but we now need to set it up and re-create the capsules on it.
Dec 8, 09:40 UTC
Update - Same issue as last time unfortunately. Host is refusing to come up cleanly from a reboot, which means migrating to a new instance. This will take some time (hence the four hours scheduled for this maintenance period). Further updates to follow as we progress through.
Dec 8, 09:29 UTC
Update - Host is now being rebooted.
Dec 8, 09:15 UTC
Update - Shutting down capsules on this host now.
Dec 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 09:00 UTC
Update - Given the overrun with the portal.25 maintenance today we are extending the scheduled period for next Friday's maintenance on portal.24 to four hours.
Dec 1, 15:26 UTC
Scheduled - During this period aws-us-east-1-portal.24.dblayer.com will be taken offline. Customers with redundant portals will be unaffected as long as their applications are configured to failover to the other portal. Customers with their sole portal on this host can add additional portals under the security settings of their deployments. If you have questions about this maintenance, please contact support@compose.io
Nov 23, 13:29 UTC
Dec 7, 2017
Resolved - This incident has been resolved.
Dec 7, 07:41 UTC
Update - The host has been rebooted and deployments are being brought back into health.
Dec 7, 06:06 UTC
Update - The host sl-eu-fra-2-data.0.dblayer.com is being rebooted.
Dec 7, 04:52 UTC
Investigating - All deployments that have a member on sl-eu-fra-2-data.0.dblayer.com may experience some degraded performance and primary or master members that reside on the host will be moved to another host in the natural course of our HA systems.
Dec 7, 04:37 UTC
Dec 6, 2017

No incidents reported.

Dec 5, 2017
Resolved - The maintenance has been completed and all deployments are online.
Dec 5, 21:39 UTC
Identified - Beginning immediately we will be performing emergency maintenance for sl-eu-lon-2-data.5.dblayer.com. This host and all capsules will be temporarily unavailable while the maintenance is being completed. Deployments using this host will remain operational. If you have questions about this maintenance, please contact support@compose.io.
Dec 5, 19:51 UTC
Resolved - This incident has been resolved.
Dec 5, 19:42 UTC
Monitoring - These hosts are now operational and capsules are back up and running. Most deployments will be fully operational, but we are working through any remaining alerts to ensure all deployments are restored to full health.
Dec 5, 16:32 UTC
Identified - We are working to restore these instances after unplanned migrations by the upstream provider. Customers with deployments on affected hosts should notice no/minimal issues as deployments will have failed over to unaffected hosts (both these hosts are in the same zone).
Dec 5, 16:32 UTC
Dec 4, 2017

No incidents reported.