All Systems Operational
Web Application ? Operational
REST API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2016

No incidents reported today.

Dec 7, 2016

No incidents reported.

Dec 6, 2016

No incidents reported.

Dec 5, 2016
Resolved - This host has been returned to service. If you experience any abnormal behavior, please open a ticket at support@compose.io.
Dec 5, 22:35 UTC
Identified - Compose engineers are working to resolve an issue with this host. All active nodes will be shifted to secondary while this maintenance is performed. No action is necessary at this time. If you are experiencing trouble as a result of this maintenance, please feel free to open a support ticket via support@compose.io.
Dec 5, 19:21 UTC
Resolved - This incident is now be resolved and we have been working through all affected deployments to restore them to full heatlh.

However, if you are still experiencing issues and your deployment uses this host or aws-us-east-1-utility.3.dblayer.com then please contact support@compose.io.
Dec 5, 08:14 UTC
Investigating - Due to an issue we've discovered on aws-us-east-1-data.22.dblayer.com, we will be taking it down for unscheduled maintenance for a short period. Your databases should not be affected by this work, but if you have any issues, please contact support@compose.io
Dec 4, 19:37 UTC
Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016
Resolved - This incident is now resolved. The cause of the issue was hardware failure related to the networking interfaces. Softlayer has performed the necessary maintenance to get this resource back online and we will be monitoring it closely. Please contact support@compose.io if you have any questions.
Nov 29, 16:27 UTC
Update - We are still investigating this issue with Softlayer. Additional updates will occur as they become known. Please contact support@compose.io with any questions or concerns.
Nov 28, 19:26 UTC
Investigating - The Softlayer aus-sydney-01 cluster host sl-aus-syd-1-data.2.dblayer.com host has not checked in for approximately 10 minutes and is currently inaccessible. We are in contact with Softlayer and attempting to identify the cause of the outage and what is necessary to remediate this issue. At this time, any deployments using this host should remain operational and your databases should have failed over to secondary capsules. If you have questions, please contact us at support@compose.io.
Nov 28, 16:18 UTC
Nov 28, 2016
Resolved - The environment and full connectivity have been restored. Please contact support@compose.com if you are experiencing any additional issues.
Nov 28, 05:48 UTC
Investigating - All MongoDB deployments that have candidate.20 as a member should not experience downtime if the application is properly using the replica set. We're working to restore the host.
Nov 27, 02:32 UTC
Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016
Resolved - We don't see further issues for now and will continue with our routine capacity monitoring and planning.
Nov 24, 16:20 UTC
Monitoring - Capacity issues should now be resolved again, but we'll continue to monitor.
Nov 24, 11:13 UTC
Investigating - The incident from yesterday has reappeared: https://status.compose.com/incidents/ln96rhrbz2mx

This will mostly mean creation of MongoDB deployments will fail in aws:us-east-1 due to the higher number of "lightweight" class capsules they use, although could potentially affect creation of other deployment types in this region.

This is likely to take a few hours to resolve.
Nov 24, 10:06 UTC
Resolved - The maintenance is complete. Deployments should be operating normally. If you are having trouble with your deployment, please contact us at support@compose.io.
Nov 24, 02:08 UTC
Monitoring - The necessary maintenance is finished. We are currently verifying the deployments on sl-us-dal-9-data.1.dblayer.com and restoring normal operations. Once deployments have been verified, the maintenance will be complete.
Nov 24, 00:28 UTC
Identified - The scheduled maintenance on the SoftLayer dallas-09 cluster host sl-us-dal-9-data.1.dblayer.com is underway. We'll post updates as necessary throughout the maintenance window. If you have questions about this maintenance or are having trouble, please contact support@compose.io so we can work with you during this process.
Nov 23, 22:39 UTC
Investigating - Due to ongoing hardware problems, the SoftLayer dallas-09 cluster must undergo emergency maintenance. This maintenance should alleviate ongoing issues with the sl-usl-dal-9-data.1.dblayer.com host and should last approximately two hours. During this time, deployments using the sl-us-dal-9-data.1.dblayer.com host should remain operational and your databases should failover as intended. If you have questions about this maintenance, please contact support@compose.io so we can answer your questions.
Nov 23, 22:01 UTC