Identified - We are out of capacity for Softlayer US-South-1. New provisions and restores from backup targeting that region will fail until we've resolved the capacity constraints.
Nov 15, 10:37 UTC
Update - We've left this incident up as there are still a small number of deployments affected by the switch in our certificate handling system. Once we've finished fixing those we'll close this out.
Oct 9, 12:00 UTC
Identified - We are aware of an issue affecting some Let's Encrypt enabled portals where the domain name is displaying as dblayer.com instead of composedb.com. This is due to a change in our certificate handling system. We are working on a fix, but the issue is likely to persist for a few more days.

References this previous incident: https://status.compose.com/incidents/s6xy1b20zh1t
Sep 6, 18:53 UTC

About This Site

Your Compose deployment will use one of these three domains in the connection string:

- mongolayer.com
- dblayer.com
- composedb.com

These are mapped to the component groups below as follows:

- mongolayer.com - See the Legacy component groups
- dblayer.com - See the non-Legacy component groups
- composedb.com - Use a tool such as nslookup to map your domain to a dblayer.com address

www.compose.com   Operational
Web Application   ? Operational
REST API   ? Operational
Heroku Add-on Web Application   Operational
AWS ap-southeast-1 Region Operational
aws-ap-southeast-1-data.0.dblayer.com   Operational
aws-ap-southeast-1-data.1.dblayer.com   Operational
aws-ap-southeast-1-data.2.dblayer.com   Operational
aws-ap-southeast-1-data.3.dblayer.com   Operational
aws-ap-southeast-1-data.4.dblayer.com   Operational
aws-ap-southeast-1-data.5.dblayer.com   Operational
aws-ap-southeast-1-memory.0.dblayer.com   Operational
aws-ap-southeast-1-memory.1.dblayer.com   Operational
aws-ap-southeast-1-memory.2.dblayer.com   Operational
aws-ap-southeast-1-portal.0.dblayer.com   Operational
aws-ap-southeast-1-portal.1.dblayer.com   Operational
aws-ap-southeast-1-portal.2.dblayer.com   Operational
aws-ap-southeast-1-utility.0.dblayer.com   Operational
aws-ap-southeast-1-utility.1.dblayer.com   Operational
aws-ap-southeast-1-utility.2.dblayer.com   Operational
AWS eu-central-1 Region Operational
aws-eu-central-1-data.0.dblayer.com   Operational
aws-eu-central-1-data.1.dblayer.com   Operational
aws-eu-central-1-data.2.dblayer.com   Operational
aws-eu-central-1-data.3.dblayer.com   Operational
aws-eu-central-1-data.4.dblayer.com   Operational
aws-eu-central-1-data.5.dblayer.com   Operational
aws-eu-central-1-memory.0.dblayer.com   Operational
aws-eu-central-1-memory.1.dblayer.com   Operational
aws-eu-central-1-memory.2.dblayer.com   Operational
aws-eu-central-1-portal.0.dblayer.com   Operational
aws-eu-central-1-portal.1.dblayer.com   Operational
aws-eu-central-1-portal.2.dblayer.com   Operational
aws-eu-central-1-utility.0.dblayer.com   Operational
aws-eu-central-1-utility.1.dblayer.com   Operational
aws-eu-central-1-utility.2.dblayer.com   Operational
AWS eu-west-1 Region Operational
aws-eu-west-1-data.0.dblayer.com   Operational
aws-eu-west-1-data.1.dblayer.com   Operational
aws-eu-west-1-data.2.dblayer.com   Operational
aws-eu-west-1-data.3.dblayer.com   Operational
aws-eu-west-1-data.4.dblayer.com   Operational
aws-eu-west-1-data.5.dblayer.com   Operational
aws-eu-west-1-data.6.dblayer.com   Operational
aws-eu-west-1-data.7.dblayer.com   Operational
aws-eu-west-1-data.8.dblayer.com   Operational
aws-eu-west-1-data.9.dblayer.com   Operational
aws-eu-west-1-data.10.dblayer.com   Operational
aws-eu-west-1-data.11.dblayer.com   Operational
aws-eu-west-1-data.12.dblayer.com   Operational
aws-eu-west-1-data.13.dblayer.com   Operational
aws-eu-west-1-data.14.dblayer.com   Operational
aws-eu-west-1-data.15.dblayer.com   Operational
aws-eu-west-1-data.17.dblayer.com   Operational
aws-eu-west-1-memory.0.dblayer.com   Operational
aws-eu-west-1-memory.1.dblayer.com   Operational
aws-eu-west-1-memory.2.dblayer.com   Operational
aws-eu-west-1-memory.3.dblayer.com   Operational
aws-eu-west-1-memory.4.dblayer.com   Operational
aws-eu-west-1-memory.5.dblayer.com   Operational
aws-eu-west-1-memory.6.dblayer.com   Operational
aws-eu-west-1-memory.7.dblayer.com   Operational
aws-eu-west-1-memory.8.dblayer.com   Operational
aws-eu-west-1-portal.0.dblayer.com   Operational
aws-eu-west-1-portal.1.dblayer.com   Operational
aws-eu-west-1-portal.2.dblayer.com   Operational
aws-eu-west-1-portal.3.dblayer.com   Operational
aws-eu-west-1-portal.4.dblayer.com   Operational
aws-eu-west-1-portal.5.dblayer.com   Operational
aws-eu-west-1-portal.6.dblayer.com   Operational
aws-eu-west-1-portal.7.dblayer.com   Operational
aws-eu-west-1-portal.8.dblayer.com   Operational
aws-eu-west-1-portal.9.dblayer.com   Operational
aws-eu-west-1-utility.0.dblayer.com   Operational
aws-eu-west-1-utility.1.dblayer.com   Operational
aws-eu-west-1-utility.2.dblayer.com   Operational
aws-eu-west-1-utility.3.dblayer.com   Operational
aws-eu-west-1-utility.4.dblayer.com   Operational
aws-eu-west-1-utility.5.dblayer.com   Operational
aws-eu-west-1-utility.7.dblayer.com   Operational
aws-eu-west-1-utility.8.dblayer.com   Operational
AWS us-east-1 Region Operational
aws-us-east-1-data.0.dblayer.com   Operational
aws-us-east-1-data.1.dblayer.com   Operational
aws-us-east-1-data.2.dblayer.com   Operational
aws-us-east-1-data.3.dblayer.com   Operational
aws-us-east-1-data.4.dblayer.com   Operational
aws-us-east-1-data.5.dblayer.com   Operational
aws-us-east-1-data.6.dblayer.com   Operational
aws-us-east-1-data.7.dblayer.com   Operational
aws-us-east-1-data.8.dblayer.com   Operational
aws-us-east-1-data.9.dblayer.com   Operational
aws-us-east-1-data.10.dblayer.com   Operational
aws-us-east-1-data.11.dblayer.com   Operational
aws-us-east-1-data.12.dblayer.com   Operational
aws-us-east-1-data.13.dblayer.com   Operational
aws-us-east-1-data.14.dblayer.com   Operational
aws-us-east-1-data.15.dblayer.com   Operational
aws-us-east-1-data.16.dblayer.com   Operational
aws-us-east-1-data.17.dblayer.com   Operational
aws-us-east-1-data.18.dblayer.com   Operational
aws-us-east-1-data.19.dblayer.com   Operational
aws-us-east-1-data.20.dblayer.com   Operational
aws-us-east-1-data.21.dblayer.com   Operational
aws-us-east-1-data.22.dblayer.com   Operational
aws-us-east-1-data.23.dblayer.com   Operational
aws-us-east-1-data.24.dblayer.com   Operational
aws-us-east-1-data.25.dblayer.com   Operational
aws-us-east-1-data.26.dblayer.com   Operational
aws-us-east-1-data.27.dblayer.com   Operational
aws-us-east-1-data.28.dblayer.com   Operational
aws-us-east-1-data.29.dblayer.com   Operational
aws-us-east-1-data.30.dblayer.com   Operational
aws-us-east-1-data.31.dblayer.com   Operational
aws-us-east-1-data.32.dblayer.com   Operational
aws-us-east-1-data.33.dblayer.com   Operational
aws-us-east-1-data.34.dblayer.com   Operational
aws-us-east-1-data.36.dblayer.com   Operational
aws-us-east-1-data.37.dblayer.com   Operational
aws-us-east-1-data.38.dblayer.com   Operational
aws-us-east-1-data.39.dblayer.com   Operational
aws-us-east-1-data.40.dblayer.com   Operational
aws-us-east-1-data.41.dblayer.com   Operational
aws-us-east-1-data.45.dblayer.com   ? Operational
aws-us-east-1-data.46.dblayer.com   Operational
aws-us-east-1-data.47.dblayer.com   Operational
aws-us-east-1-data.48.dblayer.com   Operational
aws-us-east-1-data.49.dblayer.com   Operational
aws-us-east-1-data.51.dblayer.com   Operational
aws-us-east-1-data.52.dblayer.com   Operational
aws-us-east-1-data.53.dblayer.com   Operational
aws-us-east-1-data.54.dblayer.com   Operational
aws-us-east-1-data.55.dblayer.com   Operational
aws-us-east-1-data.56.dblayer.com   Operational
aws-us-east-1-data.57.dblayer.com   Operational
aws-us-east-1-data.58.dblayer.com   Operational
aws-us-east-1-data.59.dblayer.com   Operational
aws-us-east-1-data.60.dblayer.com   Operational
aws-us-east-1-data.61.dblayer.com   Operational
aws-us-east-1-data.62.dblayer.com   Operational
aws-us-east-1-data.63.dblayer.com   Operational
aws-us-east-1-data.64.dblayer.com   Operational
aws-us-east-1-memory.0.dblayer.com   Operational
aws-us-east-1-memory.1.dblayer.com   Operational
aws-us-east-1-memory.2.dblayer.com   Operational
aws-us-east-1-memory.3.dblayer.com   Operational
aws-us-east-1-memory.4.dblayer.com   Operational
aws-us-east-1-memory.5.dblayer.com   Operational
aws-us-east-1-memory.6.dblayer.com   Operational
aws-us-east-1-memory.7.dblayer.com   Operational
aws-us-east-1-memory.8.dblayer.com   Operational
aws-us-east-1-memory.9.dblayer.com   Operational
aws-us-east-1-memory.10.dblayer.com   Operational
aws-us-east-1-memory.11.dblayer.com   Operational
aws-us-east-1-memory.12.dblayer.com   Operational
aws-us-east-1-memory.13.dblayer.com   Operational
aws-us-east-1-memory.14.dblayer.com   Operational
aws-us-east-1-memory.15.dblayer.com   Operational
aws-us-east-1-memory.16.dblayer.com   Operational
aws-us-east-1-memory.17.dblayer.com   Operational
aws-us-east-1-memory.18.dblayer.com   Operational
aws-us-east-1-memory.19.dblayer.com   Operational
aws-us-east-1-memory.20.dblayer.com   Operational
aws-us-east-1-memory.21.dblayer.com   Operational
aws-us-east-1-memory.22.dblayer.com   Operational
aws-us-east-1-memory.23.dblayer.com   Operational
aws-us-east-1-memory.24.dblayer.com   Operational
aws-us-east-1-memory.25.dblayer.com   Operational
aws-us-east-1-portal.0.dblayer.com   Operational
aws-us-east-1-portal.1.dblayer.com   Operational
aws-us-east-1-portal.2.dblayer.com   Operational
aws-us-east-1-portal.3.dblayer.com   Operational
aws-us-east-1-portal.4.dblayer.com   Operational
aws-us-east-1-portal.5.dblayer.com   Operational
aws-us-east-1-portal.6.dblayer.com   Operational
aws-us-east-1-portal.7.dblayer.com   Operational
aws-us-east-1-portal.8.dblayer.com   Operational
aws-us-east-1-portal.9.dblayer.com   Operational
aws-us-east-1-portal.10.dblayer.com   Operational
aws-us-east-1-portal.11.dblayer.com   Operational
aws-us-east-1-portal.12.dblayer.com   Operational
aws-us-east-1-portal.13.dblayer.com   Operational
aws-us-east-1-portal.14.dblayer.com   Operational
aws-us-east-1-portal.15.dblayer.com   Operational
aws-us-east-1-portal.16.dblayer.com   Operational
aws-us-east-1-portal.17.dblayer.com   Operational
aws-us-east-1-portal.18.dblayer.com   Operational
aws-us-east-1-portal.19.dblayer.com   Operational
aws-us-east-1-portal.20.dblayer.com   Operational
aws-us-east-1-portal.21.dblayer.com   Operational
aws-us-east-1-portal.22.dblayer.com   Operational
aws-us-east-1-portal.23.dblayer.com   Operational
aws-us-east-1-portal.24.dblayer.com   Operational
aws-us-east-1-portal.25.dblayer.com   Operational
aws-us-east-1-portal.26.dblayer.com   Operational
aws-us-east-1-portal.27.dblayer.com   Operational
aws-us-east-1-portal.28.dblayer.com   Operational
aws-us-east-1-portal.29.dblayer.com   Operational
aws-us-east-1-portal.30.dblayer.com   Operational
aws-us-east-1-portal.31.dblayer.com   Operational
aws-us-east-1-portal.32.dblayer.com   Operational
aws-us-east-1-portal.33.dblayer.com   Operational
aws-us-east-1-utility.0.dblayer.com   Operational
aws-us-east-1-utility.1.dblayer.com   Operational
aws-us-east-1-utility.2.dblayer.com   Operational
aws-us-east-1-utility.3.dblayer.com   Operational
aws-us-east-1-utility.4.dblayer.com   Operational
aws-us-east-1-utility.5.dblayer.com   Operational
aws-us-east-1-utility.6.dblayer.com   Operational
aws-us-east-1-utility.7.dblayer.com   Operational
aws-us-east-1-utility.8.dblayer.com   Operational
aws-us-east-1-utility.9.dblayer.com   Operational
aws-us-east-1-utility.10.dblayer.com   Operational
aws-us-east-1-utility.11.dblayer.com   Operational
aws-us-east-1-utility.12.dblayer.com   Operational
aws-us-east-1-utility.13.dblayer.com   Operational
aws-us-east-1-utility.14.dblayer.com   Operational
aws-us-east-1-utility.15.dblayer.com   Operational
aws-us-east-1-utility.16.dblayer.com   Operational
aws-us-east-1-utility.17.dblayer.com   Operational
aws-us-east-1-utility.18.dblayer.com   Operational
aws-us-east-1-utility.19.dblayer.com   Operational
aws-us-east-1-utility.20.dblayer.com   Operational
aws-us-east-1-utility.21.dblayer.com   Operational
aws-us-east-1-utility.22.dblayer.com   Operational
aws-us-east-1-utility.23.dblayer.com   Operational
aws-us-east-1-utility.24.dblayer.com   Operational
aws-us-east-1-utility.25.dblayer.com   Operational
aws-us-east-1-utility.26.dblayer.com   Operational
aws-us-east-1-utility.27.dblayer.com   Operational
aws-us-east-1-utility.28.dblayer.com   Operational
aws-us-east-1-utility.29.dblayer.com   Operational
aws-us-east-1-utility.30.dblayer.com   Operational
aws-us-east-1-utility.31.dblayer.com   Operational
aws-us-east-1-utility.32.dblayer.com   Operational
aws-us-east-1-utility.33.dblayer.com   Operational
aws-us-east-1-utility.36.dblayer.com   Operational
aws-us-east-1-utility.37.dblayer.com   Operational
aws-us-east-1-utility.38.dblayer.com   Operational
aws-us-east-1-utility.39.dblayer.com   Operational
AWS us-west-2 Region Operational
aws-us-west-2-data.0.dblayer.com   Operational
aws-us-west-2-data.1.dblayer.com   Operational
aws-us-west-2-data.2.dblayer.com   Operational
aws-us-west-2-data.3.dblayer.com   Operational
aws-us-west-2-data.4.dblayer.com   Operational
aws-us-west-2-data.5.dblayer.com   Operational
aws-us-west-2-memory.0.dblayer.com   Operational
aws-us-west-2-memory.1.dblayer.com   Operational
aws-us-west-2-memory.2.dblayer.com   Operational
aws-us-west-2-memory.3.dblayer.com   Operational
aws-us-west-2-memory.4.dblayer.com   Operational
aws-us-west-2-memory.5.dblayer.com   Operational
aws-us-west-2-portal.0.dblayer.com   Operational
aws-us-west-2-portal.1.dblayer.com   Operational
aws-us-west-2-portal.2.dblayer.com   Operational
aws-us-west-2-utility.0.dblayer.com   Operational
aws-us-west-2-utility.1.dblayer.com   Operational
aws-us-west-2-utility.2.dblayer.com   Operational
Google Cloud eu-west-1 Region Operational
gcp-europe-west1-cpu.0.dblayer.com   Operational
gcp-europe-west1-cpu.1.dblayer.com   Operational
gcp-europe-west1-cpu.2.dblayer.com   Operational
gcp-europe-west1-data.0.dblayer.com   Operational
gcp-europe-west1-data.1.dblayer.com   Operational
gcp-europe-west1-data.2.dblayer.com   Operational
gcp-europe-west1-memory.0.dblayer.com   Operational
gcp-europe-west1-memory.1.dblayer.com   Operational
gcp-europe-west1-memory.2.dblayer.com   Operational
gcp-europe-west1-memory.3.dblayer.com   Operational
gcp-europe-west1-memory.4.dblayer.com   Operational
gcp-europe-west1-memory.5.dblayer.com   Operational
gcp-europe-west1-utility.0.dblayer.com   Operational
gcp-europe-west1-utility.1.dblayer.com   Operational
gcp-europe-west1-utility.2.dblayer.com   Operational
Google Cloud us-east-1 Region Operational
gcp-us-east1-cpu.0.dblayer.com   Operational
gcp-us-east1-cpu.1.dblayer.com   Operational
gcp-us-east1-cpu.2.dblayer.com   Operational
gcp-us-east1-cpu.3.dblayer.com   Operational
gcp-us-east1-cpu.4.dblayer.com   Operational
gcp-us-east1-cpu.5.dblayer.com   Operational
gcp-us-east1-cpu.6.dblayer.com   Operational
gcp-us-east1-cpu.7.dblayer.com   Operational
gcp-us-east1-data.0.dblayer.com   Operational
gcp-us-east1-data.1.dblayer.com   Operational
gcp-us-east1-data.2.dblayer.com   Operational
gcp-us-east1-data.3.dblayer.com   Operational
gcp-us-east1-data.4.dblayer.com   Operational
gcp-us-east1-data.5.dblayer.com   Operational
gcp-us-east1-data.6.dblayer.com   Operational
gcp-us-east1-data.7.dblayer.com   Operational
gcp-us-east1-data.8.dblayer.com   Operational
gcp-us-east1-memory.0.dblayer.com   Operational
gcp-us-east1-memory.1.dblayer.com   Operational
gcp-us-east1-memory.2.dblayer.com   Operational
gcp-us-east1-memory.3.dblayer.com   Operational
gcp-us-east1-memory.4.dblayer.com   Operational
gcp-us-east1-memory.5.dblayer.com   Operational
gcp-us-east1-memory.6.dblayer.com   Operational
gcp-us-east1-memory.7.dblayer.com   Operational
gcp-us-east1-memory.8.dblayer.com   Operational
gcp-us-east1-utility.0.dblayer.com   Operational
gcp-us-east1-utility.1.dblayer.com   Operational
gcp-us-east1-utility.2.dblayer.com   Operational
gcp-us-east1-utility.3.dblayer.com   Operational
gcp-us-east1-utility.4.dblayer.com   Operational
gcp-us-east1-utility.5.dblayer.com   Operational
Softlayer aus-sydney-1 Region Operational
sl-aus-syd-1-data.0.dblayer.com   Operational
sl-aus-syd-1-data.1.dblayer.com   Operational
sl-aus-syd-1-data.2.dblayer.com   Operational
sl-aus-syd-1-data.3.dblayer.com   Operational
sl-aus-syd-1-data.4.dblayer.com   Operational
sl-aus-syd-1-data.5.dblayer.com   Operational
sl-aus-syd-1-data.6.dblayer.com   Operational
sl-aus-syd-1-data.7.dblayer.com   Operational
sl-aus-syd-1-data.8.dblayer.com   Operational
sl-aus-syd-1-memory.0.dblayer.com   Operational
sl-aus-syd-1-memory.1.dblayer.com   Operational
sl-aus-syd-1-memory.2.dblayer.com   Operational
sl-aus-syd-1-memory.3.dblayer.com   Operational
sl-aus-syd-1-memory.4.dblayer.com   Operational
sl-aus-syd-1-memory.5.dblayer.com   Operational
sl-aus-syd-1-portal.0.dblayer.com   Operational
sl-aus-syd-1-portal.1.dblayer.com   Operational
sl-aus-syd-1-portal.2.dblayer.com   Operational
sl-aus-syd-1-portal.3.dblayer.com   Operational
sl-aus-syd-1-utility.0.dblayer.com   ? Operational
sl-aus-syd-1-utility.1.dblayer.com   Operational
sl-aus-syd-1-utility.2.dblayer.com   Operational
sl-aus-syd-1-utility.3.dblayer.com   Operational
Softlayer eu-frankfurt-2 Region Operational
sl-eu-fra-2-data.0.dblayer.com   ? Operational
sl-eu-fra-2-data.1.dblayer.com   ? Operational
sl-eu-fra-2-data.2.dblayer.com   Operational
sl-eu-fra-2-data.3.dblayer.com   Operational
sl-eu-fra-2-data.4.dblayer.com   Operational
sl-eu-fra-2-data.5.dblayer.com   Operational
sl-eu-fra-2-memory.0.dblayer.com   Operational
sl-eu-fra-2-memory.1.dblayer.com   Operational
sl-eu-fra-2-memory.2.dblayer.com   Operational
sl-eu-fra-2-memory.3.dblayer.com   Operational
sl-eu-fra-2-memory.4.dblayer.com   Operational
sl-eu-fra-2-memory.5.dblayer.com   Operational
sl-eu-fra-2-portal.0.dblayer.com   Operational
sl-eu-fra-2-portal.1.dblayer.com   Operational
sl-eu-fra-2-portal.2.dblayer.com   Operational
sl-eu-fra-2-utility.0.dblayer.com   Operational
sl-eu-fra-2-utility.1.dblayer.com   Operational
sl-eu-fra-2-utility.2.dblayer.com   Operational
Softlayer eu-london-2 Region Operational
sl-eu-lon-2-data.0.dblayer.com   Operational
sl-eu-lon-2-data.1.dblayer.com   Operational
sl-eu-lon-2-data.2.dblayer.com   Operational
sl-eu-lon-2-data.3.dblayer.com   Operational
sl-eu-lon-2-data.4.dblayer.com   Operational
sl-eu-lon-2-data.5.dblayer.com   Operational
sl-eu-lon-2-data.6.dblayer.com   Operational
sl-eu-lon-2-data.7.dblayer.com   Operational
sl-eu-lon-2-data.8.dblayer.com   Operational
sl-eu-lon-2-data.9.dblayer.com   Operational
sl-eu-lon-2-data.10.dblayer.com   Operational
sl-eu-lon-2-data.11.dblayer.com   Operational
sl-eu-lon-2-data.12.dblayer.com   Operational
sl-eu-lon-2-data.13.dblayer.com   Operational
sl-eu-lon-2-data.14.dblayer.com   Operational
sl-eu-lon-2-memory.0.dblayer.com   Operational
sl-eu-lon-2-memory.1.dblayer.com   Operational
sl-eu-lon-2-memory.2.dblayer.com   Operational
sl-eu-lon-2-memory.3.dblayer.com   Operational
sl-eu-lon-2-memory.4.dblayer.com   Operational
sl-eu-lon-2-memory.5.dblayer.com   Operational
sl-eu-lon-2-memory.6.dblayer.com   Operational
sl-eu-lon-2-portal.0.dblayer.com   Operational
sl-eu-lon-2-portal.1.dblayer.com   Operational
sl-eu-lon-2-portal.2.dblayer.com   Operational
sl-eu-lon-2-portal.3.dblayer.com   Operational
sl-eu-lon-2-portal.4.dblayer.com   Operational
sl-eu-lon-2-portal.5.dblayer.com   Operational
sl-eu-lon-2-portal.6.dblayer.com   Operational
sl-eu-lon-2-portal.7.dblayer.com   Operational
sl-eu-lon-2-portal.8.dblayer.com   Operational
sl-eu-lon-2-utility.0.dblayer.com   Operational
sl-eu-lon-2-utility.1.dblayer.com   Operational
sl-eu-lon-2-utility.2.dblayer.com   Operational
sl-eu-lon-2-utility.3.dblayer.com   Operational
sl-eu-lon-2-utility.4.dblayer.com   Operational
sl-eu-lon-2-utility.5.dblayer.com   Operational
sl-eu-lon-2-utility.6.dblayer.com   Operational
sl-eu-lon-2-utility.7.dblayer.com   Operational
sl-eu-lon-2-utility.8.dblayer.com   Operational
Softlayer us-east-1 Region Operational
sl-us-wdc-1-data.0.dblayer.com   Operational
sl-us-wdc-1-data.1.dblayer.com   Operational
sl-us-wdc-1-data.2.dblayer.com   Operational
sl-us-wdc-1-memory.0.dblayer.com   Operational
sl-us-wdc-1-memory.1.dblayer.com   Operational
sl-us-wdc-1-memory.2.dblayer.com   Operational
sl-us-wdc-1-portal.0.dblayer.com   Operational
sl-us-wdc-1-portal.1.dblayer.com   Operational
sl-us-wdc-1-portal.2.dblayer.com   Operational
Softlayer us-dallas-09 Region Operational
sl-us-dal-9-data.0.dblayer.com   Operational
sl-us-dal-9-data.1.dblayer.com   Operational
sl-us-dal-9-data.2.dblayer.com   Operational
sl-us-dal-9-data.3.dblayer.com   Operational
sl-us-dal-9-data.4.dblayer.com   Operational
sl-us-dal-9-data.5.dblayer.com   Operational
sl-us-dal-9-data.6.dblayer.com   Operational
sl-us-dal-9-data.7.dblayer.com   Operational
sl-us-dal-9-data.8.dblayer.com   Operational
sl-us-dal-9-data.9.dblayer.com   Operational
sl-us-dal-9-data.10.dblayer.com   Operational
sl-us-dal-9-data.11.dblayer.com   Operational
sl-us-dal-9-data.12.dblayer.com   Operational
sl-us-dal-9-memory.0.dblayer.com   Operational
sl-us-dal-9-memory.1.dblayer.com   Operational
sl-us-dal-9-memory.2.dblayer.com   Operational
sl-us-dal-9-memory.3.dblayer.com   Operational
sl-us-dal-9-memory.4.dblayer.com   Operational
sl-us-dal-9-memory.5.dblayer.com   Operational
sl-us-dal-9-portal.0.dblayer.com   Operational
sl-us-dal-9-portal.1.dblayer.com   Operational
sl-us-dal-9-portal.2.dblayer.com   Operational
sl-us-dal-9-portal.3.dblayer.com   Operational
sl-us-dal-9-portal.4.dblayer.com   Operational
sl-us-dal-9-portal.5.dblayer.com   Operational
sl-us-dal-9-portal.6.dblayer.com   Operational
sl-us-dal-9-utility.3.dblayer.com   Operational
sl-us-dal-9-utility.4.dblayer.com   Operational
sl-us-dal-9-utility.5.dblayer.com   Operational
sl-us-dal-9-utility.8.dblayer.com   Operational
Softlayer us-south-1 Region Operational
sl-us-south-1-data.0.dblayer.com   Operational
sl-us-south-1-data.1.dblayer.com   Operational
sl-us-south-1-data.2.dblayer.com   Operational
sl-us-south-1-data.3.dblayer.com   Operational
sl-us-south-1-data.4.dblayer.com   Operational
sl-us-south-1-data.5.dblayer.com   Operational
sl-us-south-1-data.6.dblayer.com   Operational
sl-us-south-1-data.7.dblayer.com   Operational
sl-us-south-1-data.8.dblayer.com   Operational
sl-us-south-1-data.9.dblayer.com   Operational
sl-us-south-1-data.10.dblayer.com   Operational
sl-us-south-1-data.11.dblayer.com   Operational
sl-us-south-1-data.12.dblayer.com   Operational
sl-us-south-1-data.13.dblayer.com   Operational
sl-us-south-1-data.14.dblayer.com   Operational
sl-us-south-1-data.15.dblayer.com   Operational
sl-us-south-1-data.16.dblayer.com   Operational
sl-us-south-1-data.17.dblayer.com   Operational
sl-us-south-1-data.18.dblayer.com   Operational
sl-us-south-1-data.19.dblayer.com   Operational
sl-us-south-1-data.20.dblayer.com   Operational
sl-us-south-1-data.21.dblayer.com   Operational
sl-us-south-1-data.22.dblayer.com   Operational
sl-us-south-1-data.23.dblayer.com   Operational
sl-us-south-1-data.24.dblayer.com   Operational
sl-us-south-1-data.25.dblayer.com   Operational
sl-us-south-1-data.26.dblayer.com   Operational
sl-us-south-1-data.27.dblayer.com   Operational
sl-us-south-1-data.28.dblayer.com   Operational
sl-us-south-1-data.29.dblayer.com   Operational
sl-us-south-1-data.30.dblayer.com   Operational
sl-us-south-1-data.31.dblayer.com   Operational
sl-us-south-1-data.32.dblayer.com   Operational
sl-us-south-1-data.33.dblayer.com   Operational
sl-us-south-1-data.34.dblayer.com   Operational
sl-us-south-1-data.35.dblayer.com   Operational
sl-us-south-1-data.36.dblayer.com   Operational
sl-us-south-1-data.37.dblayer.com   Operational
sl-us-south-1-data.38.dblayer.com   Operational
sl-us-south-1-data.39.dblayer.com   Operational
sl-us-south-1-data.40.dblayer.com   Operational
sl-us-south-1-data.41.dblayer.com   Operational
sl-us-south-1-data.42.dblayer.com   Operational
sl-us-south-1-data.43.dblayer.com   Operational
sl-us-south-1-data.44.dblayer.com   Operational
sl-us-south-1-memory.0.dblayer.com   Operational
sl-us-south-1-memory.1.dblayer.com   Operational
sl-us-south-1-memory.2.dblayer.com   Operational
sl-us-south-1-memory.3.dblayer.com   Operational
sl-us-south-1-memory.4.dblayer.com   ? Operational
sl-us-south-1-memory.5.dblayer.com   Operational
sl-us-south-1-memory.6.dblayer.com   Operational
sl-us-south-1-memory.7.dblayer.com   Operational
sl-us-south-1-memory.8.dblayer.com   Operational
sl-us-south-1-memory.9.dblayer.com   Operational
sl-us-south-1-memory.10.dblayer.com   Operational
sl-us-south-1-memory.11.dblayer.com   Operational
sl-us-south-1-portal.0.dblayer.com   Operational
sl-us-south-1-portal.1.dblayer.com   Operational
sl-us-south-1-portal.2.dblayer.com   Operational
sl-us-south-1-portal.3.dblayer.com   Operational
sl-us-south-1-portal.4.dblayer.com   Operational
sl-us-south-1-portal.5.dblayer.com   Operational
sl-us-south-1-portal.6.dblayer.com   Operational
sl-us-south-1-portal.7.dblayer.com   Operational
sl-us-south-1-portal.8.dblayer.com   Operational
sl-us-south-1-portal.9.dblayer.com   Operational
sl-us-south-1-portal.10.dblayer.com   Operational
sl-us-south-1-portal.11.dblayer.com   Operational
sl-us-south-1-portal.12.dblayer.com   Operational
sl-us-south-1-portal.13.dblayer.com   Operational
sl-us-south-1-portal.14.dblayer.com   Operational
sl-us-south-1-portal.15.dblayer.com   Operational
sl-us-south-1-portal.16.dblayer.com   Operational
sl-us-south-1-portal.17.dblayer.com   Operational
sl-us-south-1-portal.18.dblayer.com   Operational
sl-us-south-1-portal.19.dblayer.com   Operational
sl-us-south-1-portal.20.dblayer.com   Operational
sl-us-south-1-portal.21.dblayer.com   Operational
sl-us-south-1-portal.22.dblayer.com   Operational
sl-us-south-1-portal.23.dblayer.com   Operational
sl-us-south-1-portal.24.dblayer.com   Operational
sl-us-south-1-portal.25.dblayer.com   Operational
sl-us-south-1-portal.26.dblayer.com   Operational
sl-us-south-1-portal.27.dblayer.com   Operational
sl-us-south-1-portal.28.dblayer.com   Operational
sl-us-south-1-utility.0.dblayer.com   Operational
sl-us-south-1-utility.1.dblayer.com   Operational
sl-us-south-1-utility.2.dblayer.com   Operational
sl-us-south-1-utility.3.dblayer.com   Operational
sl-us-south-1-utility.4.dblayer.com   Operational
sl-us-south-1-utility.5.dblayer.com   Operational
sl-us-south-1-utility.6.dblayer.com   Operational
sl-us-south-1-utility.7.dblayer.com   Operational
sl-us-south-1-utility.8.dblayer.com   Operational
sl-us-south-1-utility.9.dblayer.com   Operational
sl-us-south-1-utility.10.dblayer.com   Operational
sl-us-south-1-utility.11.dblayer.com   Operational
sl-us-south-1-utility.12.dblayer.com   Operational
sl-us-south-1-utility.13.dblayer.com   Operational
sl-us-south-1-utility.14.dblayer.com   Operational
sl-us-south-1-utility.15.dblayer.com   Operational
sl-us-south-1-utility.16.dblayer.com   Operational
sl-us-south-1-utility.17.dblayer.com   Operational
sl-us-south-1-utility.18.dblayer.com   Operational
sl-us-south-1-utility.19.dblayer.com   Operational
sl-us-south-1-utility.20.dblayer.com   Operational
sl-us-south-1-utility.21.dblayer.com   Operational
sl-us-south-1-utility.22.dblayer.com   Operational
sl-us-south-1-utility.23.dblayer.com   Operational
sl-us-south-1-utility.24.dblayer.com   Operational
Softlayer eu-de-1 Region (IBM Cloud EU Supported) ? Operational
sl-eu-fra-2-data.6.dblayer.com   Operational
sl-eu-fra-2-data.7.dblayer.com   Operational
sl-eu-fra-2-data.8.dblayer.com   Operational
sl-eu-fra-2-data.9.dblayer.com   Operational
sl-eu-fra-2-data.10.dblayer.com   Operational
sl-eu-fra-2-data.11.dblayer.com   Operational
sl-eu-de-1-data.12.dblayer.com   Operational
sl-eu-de-1-data.13.dblayer.com   Operational
sl-eu-de-1-data.14.dblayer.com   Operational
sl-eu-fra-2-memory.6.dblayer.com   Operational
sl-eu-fra-2-memory.7.dblayer.com   Operational
sl-eu-fra-2-memory.8.dblayer.com   Operational
sl-eu-de-1-memory.9.dblayer.com   Operational
sl-eu-de-1-memory.10.dblayer.com   Operational
sl-eu-de-1-memory.11.dblayer.com   Operational
sl-eu-fra-2-portal.3.dblayer.com   Operational
sl-eu-fra-2-portal.4.dblayer.com   Operational
sl-eu-fra-2-portal.5.dblayer.com   Operational
sl-eu-de-1-portal.7.dblayer.com   Operational
sl-eu-de-1-portal.8.dblayer.com   Operational
sl-eu-de-1-portal.9.dblayer.com   Operational
Legacy - AWS - AP Southeast 2 Operational
galaga.0.mongolayer.com   ? Operational
galaga.1.mongolayer.com   ? Operational
galaga.2.mongolayer.com   ? Operational
galaga.3.mongolayer.com   ? Operational
Legacy - AWS - EU West 1 Operational
lamppost.0.mongolayer.com   ? Operational
lamppost.1.mongolayer.com   ? Operational
lamppost.2.mongolayer.com   ? Operational
lamppost.3.mongolayer.com   ? Operational
lamppost.4.mongolayer.com   Operational
lamppost.5.mongolayer.com   Operational
lamppost.6.mongolayer.com   ? Operational
lamppost.8.mongolayer.com   ? Operational
lamppost.9.mongolayer.com   ? Operational
lamppost.10.mongolayer.com   Operational
lamppost.11.mongolayer.com   Operational
lamppost.12.mongolayer.com   Operational
lamppost.14.mongolayer.com   Operational
Legacy - AWS - US East 1 Operational
candidate.5.mongolayer.com   Operational
candidate.15.mongolayer.com   Operational
candidate.14.mongolayer.com   Operational
candidate.16.mongolayer.com   ? Operational
candidate.18.mongolayer.com   Operational
candidate.19.mongolayer.com   Operational
candidate.20.mongolayer.com   Operational
candidate.32.mongolayer.com   Operational
candidate.33.mongolayer.com   Operational
candidate.34.mongolayer.com   Operational
candidate.35.mongolayer.com   ? Operational
candidate.36.mongolayer.com   Operational
candidate.37.mongolayer.com   ? Operational
candidate.38.mongolayer.com   ? Operational
candidate.39.mongolayer.com   ? Operational
candidate.41.mongolayer.com   ? Operational
candidate.42.mongolayer.com   Operational
candidate.43.mongolayer.com   ? Operational
candidate.45.mongolayer.com   ? Operational
candidate.44.mongolayer.com   ? Operational
candidate.46.mongolayer.com   ? Operational
candidate.47.mongolayer.com   ? Operational
candidate.48.mongolayer.com   ? Operational
candidate.49.mongolayer.com   Operational
candidate.50.mongolayer.com   Operational
candidate.51.mongolayer.com   Operational
candidate.52.mongolayer.com   Operational
candidate.53.mongolayer.com   Operational
candidate.54.mongolayer.com   Operational
candidate.55.mongolayer.com   Operational
candidate.56.mongolayer.com   Operational
candidate.57.mongolayer.com   Operational
candidate.59.mongolayer.com   Operational
candidate.60.mongolayer.com   Operational
candidate.61.mongolayer.com   Operational
candidate.62.mongolayer.com   Operational
candidate.63.mongolayer.com   ? Operational
candidate.64.mongolayer.com   Operational
candidate.65.mongolayer.com   Operational
candidate.66.mongolayer.com   Operational
candidate.67.mongolayer.com   Operational
candidate.68.mongolayer.com   Operational
Legacy - AWS - US West 2 Operational
lighthouse.0.mongolayer.com   ? Operational
lighthouse.1.mongolayer.com   ? Operational
lighthouse.2.mongolayer.com   ? Operational
lighthouse.3.mongolayer.com   ? Operational
lighthouse.4.mongolayer.com   ? Operational
lighthouse.5.mongolayer.com   ? Operational
Legacy - Digital Ocean - LON Operational
cockney.0.mongolayer.com   Operational
cockney.1.mongolayer.com   Operational
cockney.2.mongolayer.com   Operational
cockney.3.mongolayer.com   Operational
cockney.4.mongolayer.com   Operational
cockney.5.mongolayer.com   Operational
Legacy - Digital Ocean - NYC Operational
capital.0.mongolayer.com   Operational
capital.1.mongolayer.com   Operational
capital.2.mongolayer.com   Operational
capital.3.mongolayer.com   ? Operational
capital.5.mongolayer.com   Operational
capital.6.mongolayer.com   Operational
capital.7.mongolayer.com   Operational
Legacy - Digital Ocean - SFO Operational
alcatraz.1.mongolayer.com   ? Operational
alcatraz.0.mongolayer.com   Operational
Legacy - ServerCentral - US East 1 Operational
candidate.0.mongolayer.com   ? Operational
candidate.1.mongolayer.com   Operational
candidate.2.mongolayer.com   Operational
candidate.3.mongolayer.com   Operational
candidate.4.mongolayer.com   Operational
candidate.6.mongolayer.com   Operational
candidate.7.mongolayer.com   Operational
candidate.10.mongolayer.com   ? Operational
candidate.11.mongolayer.com   ? Operational
candidate.12.mongolayer.com   Operational
candidate.13.mongolayer.com   Operational
candidate.17.mongolayer.com   Operational
candidate.21.mongolayer.com   Operational
candidate.40.mongolayer.com   ? Operational
Legacy - Softlayer - Dallas - 05 Operational
horace.0.mongolayer.com   Operational
horace.1.mongolayer.com   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018
Resolved - All capsules are back up and running.
Nov 12, 12:41 UTC
Update - Host is back up. Starting up capsules.
Nov 12, 11:48 UTC
Identified - Beginning immediately, Compose will be performing necessary maintenance to sl-us-wdc-1-portal.2.dblayer.com. Since this is a portal host this will be disruptive to customers connecting to this portal. Depending on your application/driver set-up you will be able to automatically or manually failover to your alternative portal. We are expecting this to be a "quick" reboot (30 mins to 1 hour).
Nov 12, 11:04 UTC
Resolved - This incident has been resolved.
Nov 12, 08:46 UTC
Monitoring - Moving this to monitoring and operational. Nearly all alerts related to this have been resolved.
Nov 11, 22:54 UTC
Update - The networking issues have been resolved and we can finally bring this host back online. Owing to the amount of time it's been down some deployments will likely require fixing (resyncing, etc).
Nov 11, 17:15 UTC
Identified - This host is still being worked on by Softlayer. Initially it was an issue with the RAID controller, but since that was replaced we've seen networking issues preventing us bringing this host back online.
Nov 10, 14:21 UTC
Investigating - We are currently investigating an unplanned outage with sl-us-south-1-data.44.dblayer.com.
Deployments using this host should remain operational and your databases should failover as intended.
Nov 10, 06:14 UTC
Resolved - This incident has been resolved.
Nov 12, 07:21 UTC
Monitoring - All capsules have been restarted and are looking good. However, we'll leave this in monitoring for a little while to make sure.
Nov 11, 22:51 UTC
Update - The drive has been replaced. We are looking to bring this host back online now.
Nov 11, 22:45 UTC
Identified - Softlayer are replacing a failed drive in the raid array. We are keeping the host offline whilst this happens.
Nov 11, 20:23 UTC
Investigating - We are currently investigating the outage with horace.0.mongolayer.com. Looks to be disk related. Any deployments using this host should have failed over to horace.1.mongolayer.com
Nov 11, 17:18 UTC
Nov 9, 2018
Resolved - The host has been rebuilt and all capsules have come back.
Service has now been restored to this host. If you are having issues, please contact us at support@compose.io.
Nov 9, 08:12 UTC
Identified - The host has been rebuilt, is back online, and we are restarting all capsules.
Nov 9, 02:35 UTC
Update - This issue is still ongoing. SoftLayer has identified an problem with one of the drives and is working to resolve it.
Nov 9, 01:03 UTC
Investigating - We are currently investigating an outage with sl-us-south-1-utility.28.dblayer.com
Nov 8, 19:49 UTC
Resolved - The problem was due to the host not recovering gracefully from a scheduled maintenance event with AWS. This host was running an older AMI that failed to boot properly post reboot. As a consequence, we were forced to rebuild the host.

Service has now been restored to this host. If you are having issues, please contact us at support@compose.io.
Nov 9, 04:29 UTC
Investigating - We are investigating a service disruption with aws-us-east-1-portal.2.dblayer.com.

Since this is a portal host this will be disruptive to customers. If you have redundant portal capsules and your application is configured to handle failover to the alternative portal the disruption should be minimal.
Nov 8, 23:52 UTC
Nov 8, 2018
Resolved - This host remains stable and all alerts have cleared
Nov 8, 20:40 UTC
Monitoring - All capsules are back online.
Nov 8, 18:21 UTC
Identified - This outage has been caused by a scheduled upstream reboot (AWS maintenance). The host should have come back up cleanly, but hasn't. We are looking to rebuild a replacement host now.
Nov 8, 17:20 UTC
Investigating - We are currently investigating the outage with aws-us-east-1-portal.0.dblayer.com
Nov 8, 17:02 UTC
Resolved - Close it, things just look fine.
Nov 8, 05:48 UTC
Monitoring - All capsules are started and running fine, will monitor things for a while to see how things going.
Nov 8, 05:08 UTC
Investigating - Maybe a bit late, Started from 40mins ago, Compose has been performing necessary maintenance to aws-us-east-1-portal.19.dblayer.com. Since this is a portal host it will disrupt connections to deployments. Customers with redundant portals should switch over to the alternative portal. We are hoping this will be a quick reboot.
Nov 8, 05:02 UTC
Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018
Resolved - All related alerts have been resolved.
Nov 2, 00:20 UTC
Monitoring - All capsules have been restarted. We are working through any remaining alerts.
Nov 2, 00:15 UTC
Update - sl-us-south-1-data.44.dblayer.com has been rebooted and we are in the process of restarting all capsules.
Nov 2, 00:00 UTC
Identified - We are currently investigating the outage with sl-us-south-1-data.44.dblayer.com
Nov 1, 20:42 UTC
Nov 1, 2018
Resolved - Marking this as resolved. Checking logs on the host, performance has remained good since the reboot.
Nov 1, 21:02 UTC
Update - Since the reboot we saw very good performance up until around 04:00 UTC today. From then on we've seen some indications of potential degradation in performance, but on further investigation no actual evidence of performance issues so we are leaving this as Operational and continuing to monitor.
Oct 28, 14:32 UTC
Monitoring - All capsules are back up and running. We'll continue to monitor performance.
Oct 27, 18:56 UTC
Update - Host is back up and capsules are being restarted.
Oct 27, 18:36 UTC
Update - Capsules have been stopped. Host being rebooted now. Estimating another 30 minutes until everything is fully available again.
Oct 27, 18:31 UTC
Update - Still stopping capsules in advance of the reboot.
Oct 27, 18:12 UTC
Update - Shutting down capsules before the reboot.
Oct 27, 18:00 UTC
Update - Reminder that we are rebooting this host in 30 minutes.
Oct 27, 17:30 UTC
Identified - We are going to reboot this host at 18:00 UTC. We are expecting this to have a relatively quick turnaround.
Oct 27, 16:46 UTC
Investigating - We are currently investigating degraded performance on aws-eu-west-1-portal.2.dblayer.com. We may have to perform a reboot at short notice, but will publish here when we do so.
Oct 27, 16:01 UTC
Resolved - capsule has comes back
Nov 1, 08:10 UTC
Monitoring - All capsules have been restarted. We are working through remaining alerts.
Nov 1, 03:20 UTC
Identified - The host is back online. We are in the process of restarting all capsules.
Nov 1, 02:37 UTC
Update - We are still investigating this issue. During this time, deployments using this host should remain operational and your databases should failover as intended.
Nov 1, 01:48 UTC
Investigating - We are currently investigating this issue.
Nov 1, 01:45 UTC